Terms & Conditions – Retilly

Welcome to Retilly

These Terms & Conditions outline the rules and regulations for using our website. By accessing or making a purchase from our website, you agree to comply with the terms stated below. Please read this agreement carefully before using the website. Your continued use signifies acceptance of these terms.

Acceptance of Terms

By using our website, you agree to the terms outlined in this agreement. If you do not agree with these terms, please refrain from using our website. We reserve the right to update these terms at any time, and your continued use of the website indicates acceptance of any modifications.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Any changes will take effect immediately upon posting on this page. It is your responsibility to review this page periodically to stay informed of updates.

Use of the Website

You agree to use the website for lawful purposes only and in a manner that does not infringe upon or restrict the rights of others. Unauthorized use or activities that disrupt website operations are strictly prohibited.

User Responsibilities

You are responsible for maintaining the confidentiality of your account information. If you become aware of any unauthorized access or use of your account, you agree to notify us immediately. We are not liable for any losses or damages resulting from unauthorized access to your account.

Intellectual Property Rights

All content on this website, including text, images, logos, graphics, and other materials, is the property of Retilly and is protected by copyright and intellectual property laws of the Netherlands and the European Union. You may not copy, reproduce, or distribute our content without express written permission.

Privacy Policy

Your use of our website is also subject to our Privacy Policy, which governs how we collect, use, and protect your personal information in compliance with the EU General Data Protection Regulation (GDPR). By using our website, you agree to the terms of this policy.

Account Registration

When creating an account with us, you agree to provide accurate, complete, and up-to-date information. You are responsible for all activities conducted through your account and must maintain the security of your login credentials.

Payment Terms

All purchases made through our website require payment at the time of purchase. We use secure, GDPR-compliant payment processing services to safeguard your payment information.

Order Cancellation

You may cancel your order if it has not yet been processed or shipped. If the order has already been shipped, you will need to follow our return process as outlined in our Refund & Return Policy.

Refund Policy

All refund requests must comply with our Refund & Return Policy, which follows EU consumer protection laws. Refunds are only issued for eligible products returned under the specified conditions.

Shipping & Delivery

We strive to process and ship orders promptly. Shipping times may vary depending on your location and the delivery method selected at checkout. We are not liable for delays caused by third-party shipping carriers.

Limitation of Liability

To the fullest extent permitted by law, Retilly is not liable for indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability is limited to the amount paid by you for the product in question.

Termination of Service

We reserve the right to terminate your access to our website or services at any time if we suspect misuse, unauthorized activity, or a breach of these terms.

Dispute Resolution

Any disputes arising from your use of this website will be resolved under Dutch law. You agree that the courts of the Netherlands will have exclusive jurisdiction over any legal claims or proceedings.

Governing Law

These Terms & Conditions are governed by the laws of the Netherlands and the European Union.

For Further Assistance

If you have any questions regarding these Terms & Conditions, please contact us:

Phone: +12126827858
Email: support@retillys.com
Address: Steegstraat 5, 6041EA Roermond, Limburg, Netherlands